Frequently Asked Questions
Everything you need to know about your Peppermayo order.
How can I track my order?
Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow its journey to your door.
What is your return policy?
We offer returns for store credit within 30 days of purchase for full-priced items. Please ensure garments are in original condition with tags attached.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna.
How do I know what size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I change or cancel my order after it's placed?
Our warehouse team works fast to get orders out! Once an order is placed, we are usually unable to make changes, but contact our support team immediately to see if we can help.