Returns & Exchanges

At Peppermayo, we want you to love your new look, but if something isn't quite right, we offer easy returns for store credit or refunds on full-priced items within 30 days of delivery. Please ensure all garments are returned in their original condition with tags attached and free from any makeup or scents.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Choose Your Resolution

  Select whether you would prefer a store credit with a bonus value or a refund to your original payment method for eligible items.

• 3.
  Pack and Post

  Print your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel off at your nearest postal service hub.

• 4.
  Processing and Confirmation

  Once your return arrives at our warehouse, our team will inspect the items and process your credit or refund within 5-7 business days.